Careers
Field Service Technician
Location: Seminole, TX; Hobbs, NM
At Tri-Logic, we pride ourselves on delivering above-and-beyond customer service. We are currently searching for a field service technician to provide on-site services and support for our customer base. The field service technician’s primary duties will be the installation of an emissions control device on production equipment.
Objectives of this role
- Learn the ins and outs of our equipment to accurately answer questions and adequately serve customers
- Provide customers with tools and training to successfully operate their equipment
- Become an expert in identifying and diagnosing equipment issues
- Work seamlessly and cohesively with Sales personnel, Service Manager, and other members of the team
- Resolve all customer complaints and repair or replace malfunctioning equipment
- Leave customers feeling satisfied and confident in their equipment at the end of each visit
Responsibilities
- Install Venthawk emission control devices on customers’ equipment and train customers to properly operate or service their venthawk system.
- Travel to job sites to troubleshoot issues, diagnose problems, and fix or replace equipment as needed.
- Operate a company vehicle and provide schedule updates.
- Follow company procedures and safety policies
- Be timely with deadlines and work well under pressure
- Must be a self-starter and ability to work alone on job locations
Skills and qualifications
- Ability to install equipment, diagnose problems, and make repairs
- Stainless steel tubing bending skills
- Strong time-management skills and an ability to stick to a tight schedule
- Excellent problem-solving skills with a knack for troubleshooting technical issues
- Ability to collaborate with others and work well on a team
- Enthusiasm for providing excellent customer service
- Excellent communication skills
Preferred qualifications
- Valid driver’s license
- Customer service background
- Experience performing on-site maintenance on oil and gas equipment
- Mechanical background
- Basic computer skills with knowledge of Excel
- Availability to work irregular shifts, including weekends as needed, and must be willing to travel
Inventory Technician
Location: Darlington, Pennsylvania
Location: Darlington, Pennsylvania
Summary: The Inventory Technician plays a crucial role in maintaining the accuracy and efficiency of our online inventory. This involves hands-on work with equipment, data entry, online listing creation, order fulfillment, and customer service
Responsibilities:
- Measurement and Photography
- Accurately measure equipment and parts using appropriate tools.
- Take high-quality photographs of equipment and parts for online listings.
- Inventory Management
- Operate a forklift to move and organize inventory.
- Utilize basic hand tools for minor repairs and adjustments.
- Track inventory levels in our online database and Microsoft Excel.
- Record vital information such as model numbers, serial numbers, and condition.
- Online Listing Creation
- Create detailed and compelling online listings for Oilfieldlogic.com using gathered information and photographs.
- Ensure listings are accurate and complete
- Order Fulfillment
- Pull parts from the warehouse to fulfill orders and update inventory quantities.
- Create shipping labels and provide accurate shipping estimates.
- Other duties as it pertains fulfillment of online orders and customer service
Qualifications:
- Previous experience in inventory management or a related field is preferred.
- Proficiency in using a forklift and basic hand tools.
- Strong attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Basic computer skills and familiarity with Microsoft business suite including Word, Excel, and OneDrive.
- Excellent communication and organizational skills.
Physical Requirements: Ability to lift and move heavy objects, stand for extended periods, and work in a warehouse environment.
Benefits:
- Competitive salary
- Opportunities for growth within the company
- Benefit package available after 60 days of employment
- Health
- Dental
- Vision
- Paid Time Off